Privacy Policy

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At PT. Finlup Solusi Digital (Finlup ID), we are committed to protecting your privacy and ensuring the security of your personal information in accordance with data protection standards in Indonesia.

1. Information We Collect

To provide optimal educational services, software development, and business consultations, we collect:

  • Personal Identity: Full name, email address, phone number, and professional profiles.
  • Business & Innovation Data: Company details, project ideas, and specific innovation requirements you share.
  • Academic Data: Learning progress, quiz results, and participation in our educational programs.
  • Technical Data: IP address, device type, browser information, and usage data via cookies.
  • Payment Information: Billing details required for transaction verification and tax compliance.

2. How We Use Your Information

Your information is used responsibly to:

  • Provide and manage educational services and software development solutions.
  • Personalize your learning experience and business curriculum.
  • Process financial transactions and issue official payment receipts.
  • Send critical updates regarding your program or service changes.
  • Perform statistical analysis to improve the quality of the Finlup ID platform.

3. Payment & Transaction Security

When you purchase digital products or services, your financial security is our priority:

  • Payment Processing: We use secure third-party Payment Gateways (Ipaymu, Midtrans, or Xendit). We do not store credit card details or bank credentials on our servers.
  • Data Security: All payment data is transmitted via encrypted SSL/TLS protocols following industry standards (PCI-DSS).
  • Transaction History: We retain purchase history for digital product access, customer support, and mandatory tax/accounting reporting.

4. Digital Product Access

Regarding the digital products you purchase, we use your information to:

  • Verify payment status before granting content access rights.
  • Deliver licenses or download links directly to your registered email.
  • Notify you of critical updates or new versions of the digital products you own.

5. Data Sharing & Third Parties

We do not sell your data. We only share information with trusted partners for operational purposes:

  • Infrastructure Providers: Cloud and hosting services (e.g., Vercel, AWS).
  • Payment Processors: Authorized gateways to ensure secure business transactions.
  • Analytics Services: Tools like Google Analytics to understand user behavior and improve UX.
  • Legal Authorities: When required by the laws and regulations of the Republic of Indonesia.

6. Your Rights (PDP Law No. 27/2022)

In accordance with Indonesian Personal Data Protection regulations, you have the right to:

  • Access and obtain a copy of your personal data.
  • Update or rectify inaccurate information.
  • Request data erasure (The Right to be Forgotten) under certain conditions.
  • Withdraw consent for marketing communications or newsletters.
  • Data Portability: Receive your data in a commonly used electronic format.

Privacy Team

Have questions about how we manage your data? Our Data Protection Officer is ready to assist you.

Email Privacy Team

Last Updated

March 11, 2026

Version 1.4 (English Deployment)